Customer Help Center
Need to get in touch with Primus? We’re here to help!
picture of a Primus customer service  rep.
Residential Customer Care
Having trouble finding what you need or have questions about your service? Contact us today!
7 digit account number 1-888-877-4687
8 digit account number 1-800-393-3000

customerservice@primustel.com
Business Customer Support
Contact Customer Support for questions regarding your business account. We’re here to help.
Business Support 1-866-385-3360

bizsupport@primustel.com
Enterprise Conference Center
Billing & Payments
View invoices, pay your bill, manage your account online and more
Online Billing - 7 digit account number (e-Care)
Online Billing - 8 digit account number (e-Pay)